Refund policy

Can I return or exchange my order?

Yes, We offer 14 days returns.

If you wish to return any item please reach out to us at info@vs.jewelry and the team will guide you through our returns process.

 

How can I return my order?

If you wish to return any item please reach out to us at info@vs.jewelry and the team will guide you through our returns process.

All items should be sent back to us unworn and in their original packaging.

 

How long after I receive my order can I ask for a refund?

You can return your items up to 14 days after receipt of delivery.

During Holiday periods we are happy to extend our returns period to 30 days.

 

How long will it take to get my refund?

We aim to process all returned orders within 7 working days of delivery back to us.

All refunds will be credited to the original payment method.

You will be notified via email once your return has been processed and the refund has been confirmed.

Please note, shipping costs are not refundable.

 

Sales & Promotional Returns

Unfortunately sale items cannot be refunded, Sale and Promotional orders will be offered store credit to the sale price.

 

Questions? We're Here to Help

We are happy to help answer any questions. You can reach us at info@vs.jewelry